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Anyone else been the victim of 123 reg?

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My question is Anyone else been the victim of 123 reg? Many thanks for any comment. Another quick question... Hello, I never asked for refund....but I have changed my mind about 2 domains..

How I get the refund and is it immediate refund or does it take days?.

Thanks..

Comments (3)

That's a good question. I'm not sure what is the answer to your question. I'll do some poking around and get back to you if I got an anything. You should email the people at 123 reg as they probably could help you..

Comment #1

Thank you....then I`ll rather keep these 2 names.....I just made a mistake to add 2 LLLL.com that I did not want in my list but since they`re finishing I`ll keep them rather than go throught that mess..

Thanks..

Comment #2

Same thing just happened to me. I reg'd two crappy names a few days ago, last night I canceled the domains and asked 123 reg for a refund. Now today, I just received the two refunds back onto my PayPal account. That was Fast! I like GoDaddy.....

Comment #3

Well.....I asked them too just to be sure and that`s what they said:.

Thank you for contacting Online Support. We would be happy to request a.

> refund for your order. However, we will need you to first cancel the service.

> in question. Once the service has been canceled, please reply and we will.

> submit your refund request..

>.

> Please note: Cancellation and refund of certain services will also cancel.

> any free services associated with it..

>.

> To cancel products and services, follow the directions below:.

>.

> To log into your customer account click the link here..

> Log in using your account username (which may be the same as your customer.

> number) and password..

> If you are having difficulties logging in you may choose the "Help me.

> retrieve my password" option to the right of the log in area..

>.

> Once logged in follow these steps:.

> ? Select 'Payments and Renewing Items' from the 'Customer Info & More'.

> menu..

> ? Check the box next to the item(s) you would like to cancel and click on.

> the 'Cancel Item' button..

> ? Select 'Cancel Now' in the menu that appears to the right..

> ? Click on 'Save Changes'..

>.

> Sincerely,.

>.

> Josh P..

> Online Support.

> Technician.

Customer Inquiry.

Hello John, thank you very much for you reply, but will I get a full refund.

Or just partial?.

And how many days after the registration of the domains is possible to ask.

The refund?.

Thanks again.

Best regards,.

Thank you for contacting online support..

Unfortunately we cannot guarantee that the refund will be given; even if full or partial. The request must be approved by our billing department. Please allow 48 hours for a request to be processed and for the credit to appear in the order history of your account, if approved..

New HostGator registrations must be canceled within 4 days of purchased in order for a refund request to be submitted..

Please let us know if we can help you in any other way..

Sincerely,.

Christopher B..

Online Technical Support.

So refund is not GUARANTEED..

Comment #4


This question was taken from a support group/message board and re-posted here so others can learn from it.