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Does any one here uses iPage shared hosting. Does it suport videos?

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First question I got is Does any one here uses iPage shared hosting. Does it suport videos? Hoping for any response. My other question... This is the error that my users are getting when they confirm their order and attempt to process thier credit card..

There has been an error processing your credit card. Please try again.<br>The Zip code you entered does not match the U.S. State indicated OR you have entered a non-US state and need to enter the appropriate country. Please check these fields and try again. (error code 3020).

I have been processing their orders manually but man does that suck...

Comments (78)

Yes sir! but... you might want to make sure and wait for someone else here to confirm my answer as I am not very confident. Better yet, why don't you give a call to the iPage guys because they can answer your iPage question better...

Comment #1

I think that you need to talk to your portal to find out in what form do they need the state in. Some companies used the standard abbreviations others use full spelling. The error you are getting is most likely from an apples and oranges thing between your system and thiers. If you have to convert it it really much of a problem....

Comment #2

What do most of the user use for their gateway? This IMS company seems to be jerking us around...

Comment #3

There are quite a few really good ones. The important thing is cost and ease of use from your stand point. I suppose it matters is your customers hyperlink to another checkout page or stays in your cart. I have heard that sometimes problems arise by customers not completing the checkout from an off cart credit card proccessing, creating some data loss and extra work. I personally can't recommend anyone in particular, cause I don't have the volumn to warrant it yet..

But I would think that anyone willing to work with me, who has the right rates, and software compatable would be a major player.. Shop around, in the past few years I have negotiated from 1.8 to .7 on credit cards and .18 cent per on atm cards, in my store.......

Comment #4

I got an email from the programmer who created my gateway interface and he said it is not the interface it is my country code. Does anyone know where I can fix this. He said it should be.

Pre confirm screen.

Post confirm screen..

Comment #5

Sorry it should be..

Pre confirm screen.

Post confirm screen..

Comment #6

The programmer of the payment mod has fixed the error. The ISO country code was the problem. In 2.2 the country code was replaced with country of origin and a pulldown box. The programmer removed the ISO check and it is now working...

Comment #7

This is the error that my users are getting when they confirm their order and attempt to process thier credit card..

There has been an error processing your credit card. Please try again.<br>The Zip code you entered does not match the U.S. State indicated OR you have entered a non-US state and need to enter the appropriate country. Please check these fields and try again. (error code 3020).

I have been processing their orders manually but man does that suck...

Comment #8

Well, this sounds like the data your customers are entering into the system is not being sent to your credit card processor properly. What CC mod are your using???..

Comment #9


This question was taken from a support group/message board and re-posted here so others can learn from it.