Yep, however you might wanna make sure and wait for another member here to confirm my answer as I am not quite sure. Better yet, why don't you email the iPage guys because they can assist you better...
I was actually looking for an admin tool to indentify and ban users by their real name (first and last), address or phone number..
I know anyone can sign up for a Hotmail or Yahoo account and then sign up again for a new account on my store, so I didn't think banning email addresses was the way to combat this. I've also seen the new Ban IP contrib but that doesn't the fit the bill either because as you have correctly pointed out, that would ban alot of the users on dialup..
I use phpBB, Invision Board as well as other forums which all have the ability to ban a user so I was thinking that OSCommerce would not be too far off in this regard..
But I'll keep looking..
Hmm, ... but there would be nothing to stop a 'naughty' user, using a bogus name, after you had banned them, would there ??.
If those tools have the means to do what you want, can you find out how phpBB and Invision Board do it ?? I'm assuming they are open source, and you can access the source code legally though..
I think the best method you can get is one chance per credit card number and name. Any other method is easy to bypass...
I combed through the contribs and found BlockCustomerAccount (.
It took a while to install it but it seems to be a pretty good solution for my needs at this point. I will still delve into phpBB and tinker around with the ban user code though..
While there is a possibility for users to still sign up for an account with BlockCustomerAccount, customers still need to show their faces to me since their only option is to pick up the items in the store and pay me there..
This post has been edited by.
: 27 April 2004, 08:17..
Instead of banning them, I would make them put some form of deposit down before I accepted their order. That way it helps to ensure that they get their item when you get back. Otherwise, I think that you are taking a risk with your current business model. Some people may honestly forget, get busy, or change their mind. The way you currently have it set up is like saying if I went into a store and found something I liked and had a sales rep hold it for me, then changed my mind later and never called the store, I would now be banned from the store. We sell preorders in our store, when a customer comes in and orders one we require that they pay for it. Even though we can almost always sell the item to someone else when it comes in, if we did not charge them and no one purchased the item, we would be out the money...
I'm not sure I could do that legally. I know 2checkout.com only charges upon shipping a tangible item and to do otherwise would be in violation of their TOS. So collecting a downpayment via credit card is a more dangerous territory for me to enter..
People can still forget that they've pre-ordered something that they've put a deposit on, and then report the strange charge on their credit card to their issuing bank. I'd rather risk being stuck with inventory (that I can eventually move) than risk being blacklisted myself for any chargebacks..
If you mean collecting the downpayment from them in person after they've placed an order online, well, that's probably going to result in zero orders on my site. At that point, it's either a hassle for the customer or there would be no need to visit the iPage site at all (except maybe to serve as a product catalog)..
Got ya. Our merchant account allows us to two options:.
1. We can sell preorders and charge the card but if we do not ship within 30 days we must refund the money..
2. We can authorize the card, but not actually charge it. Similar to what a hotel does when you book a room with them. You run the card, it places a charge on that card but automatically expires after 30 days if we do not actually process the card when the customer comes in. We use this method...
I've setup a shop that only allows for in store pickup shipping and cash on pickup payment. Essentially, it's a pre-ordering/advance ordering/backorder/reservation system rather than an online store..
The idea is to have my customers select items from my shop so when I travel around Asia, I can purchase those exact items for them..
However, I foresee some trouble with a few customers not showing up to buy the items that they had ordered, so I would like to find a way to ban them from ever using my shop again. Kinda like a one-strike rule if you order and don't pay for the item when it arrives, then you can never buy from me again..
Is there a mod out there for me?.
As a 'customer' with osCommerce is identified by an email address, the ones you may want to ban only need another email address, and they can order again (if you use _that_ to "ban" people)..
You can ban on IP address, but if the IP is for an ISP for LOTS of dialup customers, for example, then you have just blocked a lot of new customers..
If the IP address is not dynamic (static IP, therefore usually cable/ADSL,etc), then you could assume that if the IP address, in that case, were from a 'naughty' customer, then it will be safe to ban it (use .htaccess and the 'deny from .....'), simply because, it would appear that only one person uses the IP address. However, there is nothing stopping, that 'naughty' customer from then going to another computer, is there..
I hope there is a contrib to help you out..