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Has anyone here had problems with iPage.com?

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Quick question: Has anyone here had problems with iPage.com? Many thanks for any answer. Another question... Hi guys, I have a weird problem..

I have set the cart up and I am running through and placing orders and so on, but when I go into the admin site, I cannot see the orders..

If the customer clicks on the link in the order confirmation email, they get the right page, but if they go into 'My Account' the order isnt there. In Admin, the orders arent shown, but if I know the orderID, and I enter it into the box at the top, it calls the order up as expected..

Everything else appears to work fine. Why would I be getting this error?.

Thanks..

Comments (58)

That's a good question. I'm not sure what is the right answer to your question. I'll do some poking around and get back to you if I bump into an anything. You should email the people at iPage as they probably could help you..

Comment #1

Hi, thanks very much for the reply. This is really starting to worry me..

I looked at the table you mentioned and found three items listed:.

1 | 1 | Pending.

2 | 1 | Processing.

3 | 1 | Delivered.

I am assuming that this is how it is supposed to be?.

Is there anything else that might be affecting this? I did have some strange problems when I was trying to adjust the zones..

Any ideas? Thanks...

Comment #2

Having the exact same problem, Any ideas. I have reinstalled on a backup iPage site and have the exact same problem still on that one..

Any help would be great before I go bald here. (Pulling my hair out)..

Comment #3

Just been having the same trouble - but it's fixed now!.

Go in to Admin>Localization>Order Status and insert all the entries for Pending, Processing and Dispatched (or whatever you call them).

Worked for me - all my orders are now visable!..

Comment #4

I already have all those settings set and have tried removing and reinserting each one, No good..

My Orders_status is ok and the orders id in the orders table is all set..

I think it is an error in the php page that calls this info but cannot seem to find it..

Any other ideas?.

Will keep posted..

Comment #5

Hi guys, I have a weird problem..

I have set the cart up and I am running through and placing orders and so on, but when I go into the admin site, I cannot see the orders..

If the customer clicks on the link in the order confirmation email, they get the right page, but if they go into 'My Account' the order isnt there. In Admin, the orders arent shown, but if I know the orderID, and I enter it into the box at the top, it calls the order up as expected..

Everything else appears to work fine. Why would I be getting this error?.

Thanks..

Comment #6

Look at the table orders_status in the database, see if it is empty. if it is, then you need to add the missing data that goes there, from a backup sql file or the original one which came with osCommerce. ONLY THAT TABLE!..

Comment #7


This question was taken from a support group/message board and re-posted here so others can learn from it.