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How can I find my old iPage website contents?

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First of all How can I find my old iPage website contents? Thanks in advance for any response. 2nd question I got is.. I want to only charge state sales tax on good sold in my state only and no other. I have the zone configured and the taxrate configured, but it is adding tax to every order. I am sure it is just a simple change but I will be damned if I can find it..

Any help would be great..

-Todd C..

Comments (4)

I'm stumped. I'm not so sure what is the answer to your question. I'll do some Googling and get back to you if I got an anything. You should email the people at iPage as they probably can help you..

Comment #1

If you are referring to adding products (catalog) through your osc admin panel,.

Yes it should do that..

You need to do some test purchases and checkout to determine if tax is being applied accordingly...

Comment #2

I am having the same problem and don't understand what you said. The way I understood it to work was....

1. Make sure your country is in Locations/Taxes (it is..US).

2. Country Zone and Code listed in 'Zones' (United States - Alabama - AL).

3. Set up in 'Tax Zone' (Alabama).

4. Tax Rate set up.

Priority - 1.

Tax Class - Taxable Goods.

Zone - Alabama.

Tax Rate - 8%.

Then when you add a product, select 'Taxable Goods' under 'Tax Class'.

If someone in my state orders, it should add 8% tax. If someone in another state orders, it should not..

I created 2 accounts. One in Alabama and one in California. It is adding taxes to both instead of just to the one in Alabama..

I'm sure I am missing something really simple and I will be embarrassed once someone points it out..

Am I supposed to create a different Tax Class?..

Comment #3

I finally figured it out!.

If you have a tax zone set up correctly, you do NOT select 'taxable goods' when you upload the product. That way it only adds tax to an order from the destination state..

If for some reason you want tax to be charged to every customer, regardless of the state they are in, select 'taxable goods'...

Comment #4

Thanks so much for posting this Debra. I was having the same problem you were and was having a hard time finding the answer. I haven't implemented the changes to my products yet, but I will. I'll post if it works!..

Comment #5


This question was taken from a support group/message board and re-posted here so others can learn from it.