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How do I email Customer care for iPage plus?

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First question I have is How do I email Customer care for iPage plus? Hoping for any response. Another question I got... After installing STS4 I go to login to adin and get the below error. Can someone help out please..

I have double checked my install and have tried to search this error to no avail..

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 19456 bytes) in /home/apluscp1/public_html/catalog/admin/includes/functions/sts.php on line 181..

Comments (58)

Hmm... I need to find out myself. I don't know what is the answer to that question. I'll do some Googling and get back to you if I bump into an anything. You should email the people at iPage as they probably could give you an answer..

Comment #1

At least you were able to run it for that long. I have not even been able to use it. Looks like I have to de-install everything because I cannot login to my admin......

Comment #2

Looks like both of you must have read (or not read) the same installation instructions..

The only way to get an error like the above is from not following the installation instructions correctly or you are not installing over an unmodified osCommerce and therefore one of your previous contributions are now missing some code..

STS Support is provided only in the STS Support thread (link in my signature below as well as in the STS User Manual)...

Comment #3

Thanks bill....It was actually your docs that I followed to the T. The only other contrib I have is EP Easypopulate version 2.76g..

EP was working perfectly but now I cannot login to see the menu, so maybe you are right. Maybe EP has had files changed from STS?.

Sorry if I posted in the wrong thread. I will try to get some help at the correct one...

Comment #4

Thanks for posting in the STSv4 thread. I answered your post over there...

Comment #5

After installing STS4 I go to login to adin and get the below error. Can someone help out please..

I have double checked my install and have tried to search this error to no avail..

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 19456 bytes) in /home/apluscp1/public_html/catalog/admin/includes/functions/sts.php on line 181..

Comment #6

I have the same problem when I try and run a number of reports on my iPage site - and I've been running for 4 years and it's only now started to happen so if anyone does have any ideas - I'd love to hear them too!.

Thanks in advance.

Maria..

Comment #7


This question was taken from a support group/message board and re-posted here so others can learn from it.