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How do I send php email when my provider is iPage?

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My question is How do I send php email when my provider is iPage? Thanks in advance for any answer. Another question on my mind: Some of our customers are using the AOL Browser...(I know...I know) and they are having problems with the online shopping. Any suggestions or fixes out there?.

Thanks,.

John..

Comments (78)

That's a good question. I'm not sure what is the right answer. I'll do some Googling and get back to you if I find an decent answer. You should email the people at iPage as they probably could give you an answer..

Comment #1

You can't actually tell a customer that it's their browser's fault. Anyway, did you asked what kinda problem he/she have?..

Comment #2

Actually I did. We have had calls from people that say that they can not get into the shopping cart, send their credit card information, etc. and ask me (since I am the e-commerce service manager) why it will not work for them. The first question I ask them is, 'Are you using the AOL browser?' 99% of the time their answer is 'yes'. I have even walked them through it over the phone having them use IE or Netscape and it works for them there (I have tested it in Opera, Netscape, IE and Mozilla and works great in all). If I put a clause on the introduction page asking them not to use the AOL browser, most of not all of them will ignore it.

If there is, then I could redirect the AOL users and inform them of the situation..

Any tips out there?.

John..

Comment #3

Yes! I've got this problem too. I'd love to have a solution other than telling potential customers to get a real ISP and browser.....

Comment #4

Yep Stonejunkie, I am now adding a live help desk so I can answer that problem. But there is one kink in it.....IT IS WRITTEN IN PHP!!! And I think that is where AOL Browser is having the problem. IF ANYBODY out there knows what AOL Browser Identifies itself as...PLEASE post it here...so I can check for it and redirect the users..

Thank YOU!!!!..

Comment #5

Here is a nice list of AOL browser info..

Http://webmaster.inf.../detection.html..

Comment #6

If you have Check IP Address = True then AOL users will probably get problems because the proxy server can change IP for each page request..

Here are some stats for AOL browsers..

AOL's Browser v9.0 42.06% 6677.

AOL's Browser v8.0 33.07% 5250.

AOL's Browser v7.0 13.41% 2129.

AOL's Browser v6.0 6.40% 1016.

AOL's Browser v5.0 4.31% 684.

AOL's Browser v4.0 0.52% 83.

AOL's Browser v5.1 0.21% 34.

AOL's Browser v3.0 0.01% 1.

Summary:.

There were 270,463 total hits analyzed.

And a detail breakdown of V4 shows most actually use IE5+.

Mozilla/4.0 (compatible; MSIE 4.01; AOL 4.0; Mac_PPC) 21.69% 18.

Mozilla/4.0 (compatible; MSIE 5.0; AOL 4.0; Windows 98; DigExt) 13.25% 11.

Mozilla/4.0 (compatible; MSIE 4.01; AOL 4.0; Windows 98) 8.43% 7.

Mozilla/4.0 (compatible; MSIE 6.0; AOL 4.0; Windows 98) 8.43% 7.

Mozilla/4.0 (compatible; MSIE 4.01; AOL 4.0; Windows 95; EASY INTERNET R32/32bit) 7.23% 6.

Mozilla/4.0 (compatible; MSIE 5.0; MSN 2.5; AOL 4.0; Windows 98; DigExt) 7.23% 6.

Mozilla/4.0 (compatible; MSIE 5.0; AOL 4.0; Windows 98; sureseeker.com; MindSpring Internet Services) 6.02% 5.

Mozilla/4.0 (compatible; MSIE 5.0; AOL 4.0; Windows 95; DigExt) 4.82% 4.

Mozilla/4.0 (compatible; MSIE 5.01; AOL 4.0; Windows 98; intrstar) 3.61% 3.

Mozilla/4.0 (compatible; MSIE 5.01; MSN 2.5; AOL 4.0; Windows 98) 3.61% 3.

Mozilla/4.0 (compatible; MSIE 5.0; AOL 4.0; Windows 98; DigExt; sureseeker.com) 3.61% 3.

Mozilla/2.0 (compatible; MSIE 3.0b; AOL 4.0; Windows 3.1) 2.41% 2.

Mozilla/4.0 (compatible; MSIE 5.01; AOL 4.0; Windows 98) 2.41% 2.

Mozilla/4.0 (compatible; MSIE 5.5; AOL 4.0; Windows 98; Compaq) 2.41% 2.

Mozilla/4.0 (compatible; MSIE 5.0; AOL 4.0; Windows 98) 1.20% 1.

Mozilla/4.0 (compatible; MSIE 5.0; AOL 4.0; Windows 98; DigExt; AT&T WNS5.0) 1.20% 1.

Mozilla/4.0 (compatible; MSIE 5.5; AOL 4.0; Windows 98) 1.20% 1.

Mozilla/4.0 (compatible; MSIE 6.0; AOL 4.0; Windows 98; YComp 5.0.0.0) 1.20% 1.

Summary:.

There were 270,495 total hits analyzed..

Comment #7

Some of our customers are using the AOL Browser...(I know...I know) and they are having problems with the online shopping. Any suggestions or fixes out there?.

Thanks,.

John..

Comment #8

I used AOL browser once, it was worthless. Why not use em the other one, whats it called, oh yea Internet Explorer...

Comment #9


This question was taken from a support group/message board and re-posted here so others can learn from it.