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I need to make a decision finally between these 2 iPage web host..can anybody help me?

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First question I got is I need to make a decision finally between these 2 iPage web host..can anybody help me? Looking forward for any response. My other question... Hi PPl..

I have forgotten my admin email address and password and I'm locked out. Can anyone tell me how I can reset?.

Cheers,.

Jon...

Comments (9)

That's a good question. I'm not sure what is the answer to your question. I'll do some poking around and get back to you if I bump into an answer. You should email the people at iPage as they probably can answer it..

Comment #1

Hi Tom,.

Thanks for your reply. I've changed the .htaccess file in shop/admin/ to .htaccess.sav but I still just get an error when I add my email addres/password at the admin login page. What am I doing wrong? Have I missed something? the .htaccess file in /admin/ has no user/pass info in it:.

# $Id: .htaccess,v 1.1 2003/06/20 00:18:30 hpdl Exp $.

#.

# This is used with Apache WebServers.

#.

# For this to work, you must include the parameter 'Options' to.

# the AllowOverride configuration.

#.

# Example:.

#.

# <Directory "/usr/local/apache/htdocs">.

# AllowOverride Options.

# </Directory>.

#.

# 'All' with also work. (This configuration is in the.

# apache/conf/httpd.conf file).

# The following makes adjustments to the SSL protocol for Internet.

# Explorer browsers.

<IfModule mod_setenvif.c>.

<IfDefine SSL>.

SetEnvIf User-Agent ".*MSIE.*" \.

Nokeepalive ssl-unclean-shutdown \.

Downgrade-1.0 force-response-1.0.

</IfDefine>.

</IfModule>.

# Fix certain PHP values.

#<IfModule mod_php4.c>.

# php_value session.use_trans_sid 0.

# php_value register_globals 1.

#</IfModule>.

Hope you can help!.

Cheers,.

Jon..

This post has been edited by.

Jckm2000.

: 20 October 2004, 21:14..

Comment #2

In your root directory see if there is any folder named passwords. If there is then rename the file in that directory and try again. If there is no password directory then look through all the root directories as it will be there somewhere, look in the files for your email address and that will be the one you need to rename. Do Not Delete it just in case...

Comment #3

Hi Peter,.

Nope can't find a folder called 'passwords'.......

Cheers,.

Jon...

Comment #4

If you renamed the .htaccess file and are still getting a Apache Pop-Up login window the either there is another .htaccess file above the admin folder or your Host Provider has the .htaccess information in the apache "config" file..

You may need to contact your iPage hosting provide and ask them to help out on this one..

By the way, the .htaccess file just points to the file that contains the encrypted password, but if apache does not find a .htaccess file then there should be no pop-up created to login into..

The other possibility is that you have a contribution installed for admin login and the .htaccess files are not even in play here. Can you post a link to the admin page. It will be pretty easy to tell from the login page you are getting..

HTH.

Tom..

Comment #5

Hi,.

I'm not getting an apache login, it's the oscommerce login screen I'm having trouble with..

Http://www.she-bites.com/shop/admin/.

Cheers,.

Jon..

This post has been edited by.

Jckm2000.

: 21 October 2004, 14:24..

Comment #6

Just out of curiosity - I've never seen that login screen, I wan't even aware there was an osCommerce login, I thought admin security was only by htaccess - is that a contribution? If so - why?..

Comment #7

You have admin access with levels or a similar contribution installed so therefore changing the .htaccess file will not do it..

The information that you require is held in the database, however your password is encrypted, you can see the encryted password and the email address used in the database..

I can give you a known encrypted password to enter into the database that will allow you access and then you can change the password once you are in the admin..

Comment #8

There isn't an osCommerce login screen as such, only the Login screen you get when you set the folder as Password Protected in your iPage website Control Panel..

Somebody has written this Login screen (html only), which is why (I think) they are now locked out..

My advice, password protect the folder via your website's control panel, and drop the homemade login screen..

Vger..

Comment #9

Nothing to do with that at all! It is the login.php screen used by admin access with levels contribution, this I know because I use the very same contribution..

This is also how I know what is required to regain access...

Comment #10


This question was taken from a support group/message board and re-posted here so others can learn from it.