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iPage Deluxe Hosting -- $80 ... why so many bad reviews?

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Quick question... iPage Deluxe Hosting $80 ... why so many bad reviews? Looking forward for any answer or 2. My other question... OsC comes with my iPage hosting plan. I hit the OSC button on my host control panel and I am taken to the OSC panel.



When I installed OSC I thought I had the SSL done properly (it is also installed from my Host Control Panel) but it messed up. My host went in and re-installed by SSL for me and that looks good. But OSC still shows me UNPROTECTED on that padlock on the Admin Panel..

Any ideas where I go to toggle ON the SSL?..

Comments (98)

That's a good question. I'm not sure what is the answer. I'll do some research in Google and get back to you if I bump into an anything. You should email the people at iPage as they probably can help you..

Comment #1

Thank you, Dan.

I will try, allthough I am no php programmer. I was dreading this.

Not really sure what I am supposed to change, your post said it should look something like.....since I do not know anything about this I am not so sure I wll spot what I am supposed to be looking for.

D..

Comment #2

You can also use password protected directories, if your host provides this for you. Just make the 'admin' directory a password protected directory and whoever tries to go there needs a User Name and Password to gain access. After three unsuccessful attempts they'll get booted out. Hope this helps - Vger..

Comment #3

Thanks V,.

Not sure if that has anything to do with my SSL not being recognized, or does it?.

I do not even know how to check if OSC sees my SSL, I just have seen on the boards that some admin functions didn't workif ssl wasn't going?.

My host does provide a way to password protect my directories, one by one..

My host control panel has this OSC button, and I hit install after I did the same on the SSL button. I wanted that installed first. Then (the SSL did not install right) I went and installed OSC. After install, the OSC button on my host panel has a login to OSC. When I do, I am taken to the ADMIN red/white/blue square panel, down in the lower left is says NOT protected by an SSL.

My host went in and re-installed my SSL. THat SSL panel on host cp does look different, has an expir date, etc...didn't before.

Now, how do I tell OSC that I NOW have an SSL and want OSC to recognize it? I went thru the WHOLE admin panel options, setting and changing things as I went, but NEVER saw anywhere anything about the SSL or how to ReRecognize it or Hook Up?.

Here is what my first line from catalog,admin,includes,configure.php.

// Define the webserver and path parameters.

// * DIR_FS_* = Filesystem directories (local/physical).

// * DIR_WS_* = Webserver directories (virtual/URL).

Define('HTTP_SERVER', 'http://baraboo-net.com'); // eg,.

Http://localhost.

- should not be empty for productive servers.

Define('HTTP_CATALOG_SERVER', 'http://baraboo-net.com');.

Define('HTTPS_CATALOG_SERVER', 'https://baraboo-net.com');.

Define('ENABLE_SSL_CATALOG', 'true'); // secure webserver for catalog module..

Comment #4

Anyone? Know how to get OSC to do a little search for my SSL and hook up?.

Dan..

Comment #5

Replace.

Define('HTTP_SERVER', 'http://baraboo-net.com').

With.

Define('HTTP_SERVER', 'https://baraboo-net.com').

In the admin/includes/configure.php..

Comment #6

I have spent the better part of 6 hrs trying to change one letter.

From http to https. I cannot.

Every ftp program I tried, every file management tool, nothing will let me alter the config file. I can download it. I can access it. I just can't CHANGE it..

What is going on? I am getting told by OSC it has to do with file permissions. I paid for this HOST. I paid for this server. I resell hosting, I set up other peoples hosting, why o WHY is OSC telling me I cannot access and have controls over my own HOST folders?.

I have spent a solid week of my life just trying to get past the INSTALL of this shopping cart, if that is any warning to newbies. I still am at square 0.

I think the control panel that my Host provides with the OSC icon.

Totally skipped a step on install. It made Jerry Lewis or somebody the real admin, and is only letting me fool with the kindergarten-6 stuff..

Can someone tell me, why after I dared to try php editing, I am being REJECTED at uploading the new config file>?.

Thanks.

Dan..

Comment #7

What is going on is that, sometime back in the past, you were advised to change the protection of configure.php so that it was not writeable (nor accessible by HTTP). Or perhaps your host's install did this for you. The way I usually deal with this is to delete the old one from the server and then upload a new one. You'll need to protect it again to 444, which you typically can't do in FTP clients (may depend on the server). I have a PHP script to do the chmod that I run...

Comment #8

Thank you for the post, Stevel. I never changed any permissions anywhere. I did not try the step mentioned earlier of GIVING my admin folder a protected password from my Host Panel. I could do that, I wasn't sure if I should do it on the Catalog, Admin, or Includes level, so I did nothing..

I will try to learn what those things mean. 444 and chmod. I can tell you there is no mention in the OSC documentation-help-admin options that have mentioned 444 or chmod so far..

I need to delete and re upload a new what? Chmod? a new folder? a new config file only? I was not sure what your instruction was.....

Not that anything WOULD necessarily go easier during another try, but if I know my SSL is installed properly now, how about I uninstall OSC and then Reinstall? Will it somehow give itself the required ACCESS to install properly? Will those Directories suddenly NOT be CHMOD444'd against me and welcome me? Will the OSC admin icon panel say I AM PROTECTED by an SSL? Will I be able, if all else fails to go in and change the http to https without having to go to php school and buy php editors and spend another eternity?.

I have one other question regarding this procedure....since on the first attempt it did ask me for my hostpanel username and password, but it NEVER identified an owner/installer/Top Admin. I then see as I am going thru the OSC admin later (perhaps with a bad SSL) that there is NO option for adding an admin or co-admin and I NEVER saw anything about permissions or logins for admins..........

Is my HostPanel install of OSC somehow skipping a crucial step in naming God Almighty (me) as ruler of this shopping cart? How about my ability to raise co-admins up from their lowly estate amongst the great unwashed to rule the Galaxy by my side?..

Comment #9

Delete your old configure.php from the server. Then upload a new one..

'chmod' refers to a command used to set file protections. If you upload a new configure.php, you will then see a warning from osCommerce (unless you disabled it) that your configure.php 'is writeable'. This is a security problem because your database username and password is in this file..

The way to fix this is to upload a small PHP file that resets the protection once you have made the file changes. Here is an example:.

<?php.

Chmod('includes/configure.php', 0444);.

Chmod('../includes/configure.php', 0444);.

?>.

Upload this to your admin folder as xreset.php. Now, in a web browser, open.

Http://yoursite.com/catalog/xreset.php.

(If your iPage site has a different directory structure than the default, you will need to make changes in the code and the URL to use.) You will see a blank page, but it will have set the protection on the two configure.php files for you. This file is safe to leave on the server for when you make changes in the future..

There is a lot not mentioned in the osCommerce documentation..

I don't know how your host set things up, but I'll guess that it created a .htaccess and .htpasswd file based on your "hostpanel" username and password. If you wanted to add users, you would edit .htpasswd to include the username and encrypted password of the second user. A tutorial I use for information on .htaccess and .htpasswd, with a link to a tool for encrypting the password, is.

Here.

This is from the iPage hosting service I use, so you can ignore the part about how to specify the AuthUserFile (which will already be in your .htaccess)...

Comment #10

Can anyone tell me if re-installing now.

With a good SSL FOR SURE in place (my last one the SSL did NOT install correctly but I did not know this when I installed OSC over it).

Now that the SSL is good, will uninstalling all the OSC files and REINSTALLING them.

Give me an OSC install that is hooked to my SSL?.

Dan..

Comment #11

Awesome Stevel!.

I sure appreciate the work in that post. I will get on it right away.

Dan..

Comment #12

Except....how am is supoosed to upload a new file when I cannot upload to that Catalog / admin/includes directories? I am told OSC made those directories off limits to me, even though I never did anything to them. In fact, they did not exist since OSC installed and created them, but I can download files, I can edit them and save them, but I cannot upload them. FTP dies everytinme on every File Transfer machine I could download or try. FTPLE, CuteFTP, FTPX, Dreamweaver FTP, my own hostpanel File Manage, and the OSC file manager..

I can't edit files up there and I amsure I cannot delete the config file and upload a new one....Oh I can delete it allright, just can[t put a new one up there..

Dan..

Comment #13

No, OSC has nothing to do with it. Perhaps your host's automated install of OSC did it..

The configure.php files, established properly, are "read only". If you try to replace them by uploading over them, it will fail. You have to either 1) change the protection back to allow writes, or 2) delete the old file first..

I'm afraid I don't understand your previous question about SSL. One does not "install" SSL, SSL is not a thing or a set of files. It is an alternate way of accessing content, whatever that content happens to be..

This post has been edited by.

Stevel.

: 27 March 2004, 20:25..

Comment #14

OK, thank you. I will try..

Well, on my hostpanel, you INSTALL an SSL. first you have to fill out a lot of info, then you have to pay for it, then you have to install it. Now, by install they mean an encrypted KEY, a set of incomprehensible text mumbo jumbo that you are not supposed to be able to make sense of. I don't know WHERE it puts it, or what it does after that. OSC doesn't say either...what it needs from the ssl, what can I do to get what it needs, how do I secure things? It says I am not protected, but no method for changing that... I am not asking right now, just saying what the process is like......

On my control panel and on OSC, there is no mention of what an SSL is. Is it a thing? A file? A folder? a stuffed animal? Do you hit start? Pull a rope? Seems like a little documentation would be nice, since the SSL is very important, is it not?.

I don;t understand SSL either. mores the pity. All I know is it didn't go thru the first time even tho my Panel said it did. Then when I put OSC on, it said I was not protected, unsecure....and since I cannot get anything done on Administrators, I was assuming that setting up admins and other functions would not work without SSL. I have seen that on many posts, pics not uploading, etc....where the anser seems to be SSL. Since my shopping cart mentions I am not Protected by SSL, I thought it was pretty fruitless to try to do anything before that was done...

Comment #15

Your best bet is to remove osCommerce using your control panel and do it manually..

You can get all the files using the support iPage site link at the top...

Comment #16

Here are some links to tell you how to do the install.

Http://wiki.oscommer.../docsInstallNew.

And common problems.

Http://wiki.oscommerce.com/docsErrors.

HTH..

Comment #17

Thank You very much. I will try these ideas as I am able. I do appreciate the help and time from your day!.

Dan..

Comment #18

Some Success.

You were right that deleting the file and uploading one worked. Trying to upload and just update the file failed every time..

Now my code in catalog/admin/includes/config NOW says this:.

Released under the GNU General Public License.

*/.

// Define the webserver and path parameters.

// * DIR_FS_* = Filesystem directories (local/physical).

// * DIR_WS_* = Webserver directories (virtual/URL).

Define('HTTP_SERVER', 'https://baraboo-net.com'); // eg,.

Http://localhost.

- should not be empty for productive servers.

Define('HTTP_CATALOG_SERVER', 'http://baraboo-net.com');.

Define('HTTPS_CATALOG_SERVER', 'https://baraboo-net.com');.

Define('ENABLE_SSL_CATALOG', 'true'); // secure webserver for catalog module.

My first few times, going into the Host Panel, Clik on OSC icon. After a dialog box confirms my username and password (the same dialog pops out on most HostPanel operations, it takes always the same username and password).

Then we go to the White/Blue control panel square. The first time or two I went to it, it still showed un-protected by SSL logo..

I went and hit the Administration link near the top, just left of Online Catalog and Support Site. This had the effect of REFRESHING the admin panel or re-logging in. The familiar pop up grey dialog that hounds me all over my Control Panel popped up. I re-entered my info and hit login and BOOM! the SSL unlock icon in lower left has turned into a LOCKED icon. It says.

"You are protected by a unknown secure SSL connection.".

What a break thru! Thanks for your help, Sparky and Stevel and VGER and DBurch. I will be trying to adjust the administrators file to allow my henchman access to the system and let them become expert at PHP and stuff. I have many other clients who will find this useful if I can get nifty at installing this on my host plan..

By the way, for your info, my Control Panel (Hosting) stays ON the whole time I am in the admin panel. It is a window FRAMED by my control panel that I manipulate the OSC admin..

Oh Ho, just like advertised I get one error about the config being writeable. I also just got an error.

Error: Catalog images directory is not writeable: /home/baraboo8/baraboo-net-www/catalog/images/.

I believe I can figure out what this means and fix it..

That SSL mystery was killing any forward progress. I KNEW it was important and that I couldn't go far until it was solved...

Comment #19

OsC comes with my iPage hosting plan. I hit the OSC button on my host control panel and I am taken to the OSC panel. Down at the bottom, of the OSC admin panel, it says I am not SSL protected with a little UNLOCk icon..

When I installed OSC I thought I had the SSL done properly (it is also installed from my Host Control Panel) but it messed up. My host went in and re-installed by SSL for me and that looks good. But OSC still shows me UNPROTECTED on that padlock on the Admin Panel..

Any ideas where I go to toggle ON the SSL?..

Comment #20

The first few lines of admin/includes/configure.php should be something like:.

Define('HTTP_SERVER', 'https://atomic.secureguards.com/~mydomain); // eg,.

Http://localhost.

- should not be empty for productive servers.

Define('HTTP_CATALOG_SERVER', 'http://www.mydomain.com');.

Define('HTTPS_CATALOG_SERVER', 'https://atomic.secureguards.com/~mydomain);.

Define('ENABLE_SSL_CATALOG', 'true'); // secure webserver for catalog module.

This post has been edited by.

Dburchm1.

: 26 March 2004, 05:47..

Comment #21


This question was taken from a support group/message board and re-posted here so others can learn from it.