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Ive bought hosting and a domain from iPage and need help?

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First of all Ive bought hosting and a domain from iPage and need help? Thanks in advance for any response. Another question on my mind: Is it me or is there no way for customers to log on and view what they have bought and at what status their order is?.

Or am I missing something so obvious it's scary..

Comments (108)

Good question... I dunno what is the right answer. I'll do some Googling and get back to you if I bump into an decent answer. You should email the people at iPage as they probably could give you an answer..

Comment #1

When you go the the account portion, where you change your password etc, there is an order history section to go to. There is also a previous orders section at the top as well..

Its under my account information....

Sorry for the sarcasm, sometimes I just cant help myself......

Comment #2

That will be why.. for some reason I did not have an account information area..

I have checked the files but for whatever reason there was no link to the accounts sections.....

Thanks anyway..

Comment #3

That area should show up after you log in. The log in button should change to a my account button after you are logged on...

Comment #4

For some reason mine comes up with logout... it's very odd..

Anyway apologise if I seemed rude just thought there was simple answer....

Comment #5

Thats right, I don't really remember since I changed mine from the default. But if you go to your site, and just click the log in button and log in, it should take you to the account options screen..

There is a simple answer, just me remembering where it is located is the hard part.....

Comment #6

Its to the right of the log off button in the header..

Comment #7

My iPage site is totally not the standard OSC install now... there has been quite a bit of change done to it.... maybe somewhere along the line I have deleted something out..

If I go to account.php, the page is there just no obvious link on the iPage site to direct you there..

Comment #8

Oh, IC. I imagine you are trying to put it back somewhere now then.....

Comment #9

I have managed to add the button back in... my only problem is that it is now there permanently.. I would obvious prefer this account button to appear when a customer is logged in...

Now the coding I beleive I need is:.

<td><?php if (tep_session_is_registered('customer_id')).

The bit I have just added is:.

<td class="menubarmain_td3"><a onmouseover="account.src='<?php echo DIR_WS_TEMPLATE_IMAGES; ?>az_bt_accounta.gif';".

Onmouseout="account.src='<?php echo DIR_WS_TEMPLATE_IMAGES; ?>az_bt_account.gif';".

Href="<?php echo tep_href_link(FILENAME_ACCOUNT);?>" class="headerNavigation"><img src='<?php echo DIR_WS_TEMPLATE_IMAGES; ?>az_bt_account.gif' name=account border=0 id="account"></a>.

<table width="100%" class="expender_tb">.

Any idea how to incorporate the 2 bits to work the way I need it too....

Thanks..

Comment #10

Is it me or is there no way for customers to log on and view what they have bought and at what status their order is?.

Or am I missing something so obvious it's scary..

Comment #11

Ok rather than the sarcasm maybe you could inform me...

Comment #12


This question was taken from a support group/message board and re-posted here so others can learn from it.