That's a good question. I'm not sure what is the answer. I'll do some research in Google and get back to you if I got an useful answer. You should email the people at iPage as they probably could give you help..
The function you want to activate in Paypal is Auto Return..
Select it in Profile > iPage website Payment Preferences.
Auto return should be set to "On", the return url should be "http://www.yoursite.com/catalog/checkout_success.php".
(Bear in mind I am a UK account holder, it's possible foreign Paypals are set up differently)..
It's a great function - I was having around 10% of payements coming through without an order before dusing it - now everything works as it should...
Using something like Recover Cart Sales + Master Password isn't a bad idea for emergency situations where the checkout still fails to be completed...
I have turned off the PayPal payment module because of this problem. I'm was also having a problem with the shipping not being recorded. Do you know if your PayPal fix would cure that problem as well..
If I set the return url to another page, such as.
, what will happen? I tried to set the auto return to.
But there isn't order record in my admin page if the buyer don't complete the paypal payment..
I want to know what items the customers want even they haven't completed the payment process...
I believe there is a contribution called "Recover Cart" that will show you what was in unpurchased carts...
It would need to be checkout_process.php, not checkout_success.php. checkout_process is what adds the order to the database and sends the order email. checkout_success just tells the customer that their order completed..
More suggestions posted in.
The problem with Recover Cart Sales is if the user modifies the cart after ordering but before you look, you lose the original order. It is better used in cases where the customer simply browses the site, adds a few items to the cart, and doesn't buy that day. Follow ups can cause the customer to purchase from you, rather than a competitor..
Hi, my client just got a paypal order but the sale information wasn't logged in the store..
We were able to figure out what the customer wanted because of the goods..
However, i'd like to ensure that this doesn't happen again..
Which url for my OSC shop do I use in paypal to pass the sale information back into the store?.
Secondly, where exactly do I put this URL?..
Login in to paypal, go to Merchant Tools, Auto Return,.
Enable Auto Return, put this as the return URL..