Good question... I dunno what is the right answer to your question. I'll do some investigation and get back to you if I find an decent answer. You should email the people at iPage as they probably know..
Mmm... 6 days later and down on page 20 something! I though it was a rule to not bump your own topic? If that is the case we would never get our OS Commerce stores working. I think I have probably lost more money in 6 days than it would have cost me to buy an e-Commerce solution..
All I ask is for someone to sign up to my shop and put a test transaction through to see what it does. The Protx form is still set in test mode so no card details are kept. Please someone, have a look. I've helped out on here, now I'm asking a favour..
It is back to default at the moment as I spent 8 hours adding my products only to find that it doesn't work..
I gather nobody knows then? 3 months at 45 per month to accept credit cards and OS Commerce still doesn't work. I have downloaded it once again and re-installed a completely fresh copy PLUS installed a fresh copy of the Protx Form module. I cannot do anything else, Protx told me the OS Commerce support forums were the best place to visit for help with this problem..
As an official protx partner we recognize this symptom as being the protx password not correctly entered, if you received the password over the phone call them back and reconfirm the password..
Fantastic, thanks for that. It was as stupid as a lower case "o" where it should have been an upper case "O".
After weeks of re-installing the shop, restoring the database and paying for a service I couldn't use you have finally put me out of my misery..
There has been a change in the protx system as well with respect to the way the billing address is sent. I will update the contribution later with this new change...
Ok I have uploaded the new update.
You can see details here.
Thanks for the update and for doing the contribution...
This is my main and most serious problem. I am using OSC MS2.2 with the Protx_Form contribution. Protx is working an absolute dream with no effort but I have a problem with my OSC installation. When items are purchased you can checkout with no errors or problems, the Protx form appears, you fill in card details and the auth. goes through OK. When attempting to return to the store OSC returns a 404 error.
I have narrowed it down to the 3 options of Pending, Processing and Delivered in the Protx settings in the Admin panel. I have tonight completely re-installed a freshly downloaded version of OSC MS2.2 and the latest Protx_Form contrib, to no avail. The errors still persist and I know it is definitely the OSC script now..
Sorry this is long-winded but I had to explain as fully as possible after spending an hour on the phone with Protx tech support..
I hope someone can help soon!.
It seems that a couple of people are now having problems with the Protx module in this version. I think my particular problem is the OSC script still though, I forgot to mention but it doesn't only enter an incorrect URL it also mixes the case of the URL for example:.
It should be www.lincs-it.co.uk/eshop/checkout_process.php.
I hope that jogs someones memory who may have seen this problem before..