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What "Backorder" means on iPage.com ?

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First of all What "Backorder" means on iPage.com ? Thanks in advance for any answer. Second question.. We had OSC running on a slower machine and we just migrated to one with about double the specs but now the iPage site is running painfully slow. The catalog itself is ok, it's just slower than it should be because the client cant grasp the concept of optimizing images. However, the admin system in almost unusable. Especially in the product attributes where I had to increase the PHP timeout to 3 minutes just to get the page to load..

Windows 2003 Std Edition.

MySQL 4.01.

1.7ghz CPU.

512mb RAM.

PHP configured as ISAPI module.

Task manger shows typically 15-20% CPU load and there is plenty of available RAM. I have tried several tweaks to mySQL with no improvement. My client is really getting steamed now and I am at a real lose as to how to improve the performance...

Comments (98)

I'm stumped. I'm not so sure what is the answer to your question. I'll do some research in Google and get back to you if I find an useful answer. You should email the people at iPage as they probably can answer it..

Comment #1

We discovered something VERY ODD tonight. If we are on the server itself, the iPage site runs wicked fast but accessing it remotely is stupid slow. This is very evident in the admin section where there are almost no graphics to speak of. Now I am even more confused since the iPage site is running so fast locally, but dog slow off the server...

Comment #2

On your old box did you run OSC with Windows 2003 Server? 2003 is closed down in terms of security and that might be part of your problem. I am running on a 2003 box with more then 8 physical network adapters without any problem what so ever. Are you running PHP as cgi or isapi?.

The thing is I have encountered the same thing but the other way around, when sitting at the server OCS was "stupid slow" but wicked fast remotely. That turned out to be network settings (tcp, dns, etc)..

Please check your settings (osc, network) so there are no loop backs etc. Test to ping ip, ping host-name both local and remote measure the time and hopefully you will see some things there..

Good luck!.

/Fred..

Comment #3

The old server was Windows 2000 and it ran ok. This is really getting to me now. We have a dozen other sites that use PHP and mySQL and they are super fast but the one iPage site with OSC is very slow..

I am running PHP as ISAPI since I wasnt making any progress with performance as CGI. What do you recommend?.

I will go through and double check all of the network settings as well..

When setting up the connection to the local mySQL server, do you refer to it as 127.0.0.1, LocalHost, IP or hostname?..

Comment #4

I finally fixed it. The problem was running PHP as ISAPI. Once I switched it to CGI and tweaked the php.ini file, the iPage site came alive. I find it a bit odd that the other non-OSC sites ran great with ISAPI and that OSC ran great locally only. Now the iPage site is plenty fast. Thanks for all the help...

Comment #5

Hello Kerry,.

I have the same problem. Can you please explain me ho to switch form Php from Isapi to CGI and how to tweake the php.ini?.

Thank you in advance for you help,.

Andreas Hasler.

Www.tepperwein-collection.it..

Comment #6

Windows 2003 Std Edition <- Wonder why????????.

ISAPI should work fine...

Comment #7

Windows 2003 Std Edition <- Wonder why????????.

Whats wrong with that? Its not Web Edition. Secondly, it is only a problem with OSC as several other large PHP apps worked just fine..

To use CGI instead of ISAPI you have to change the reference from PHPISAPI.DLL to PHP.exe. Then, in the php.ini file are some IIS specific settings...

Comment #8

Hi Kerry,.

I am having similar problems in my admin section when loading up the categories page in the admin section it loads pretty slow as suppose to the catalog site..

Your Quote.

I am not too sure how to make these changes... I am using phpMyadmin on a shared server and don't really have access to the configuration on the database setting.. though I can edit file and upload them...

I don't know what to ammend and where to put the php.ini file on my web space. I am on linux server...

You help would be really great...

Comment #9

We had OSC running on a slower machine and we just migrated to one with about double the specs but now the iPage site is running painfully slow. The catalog itself is ok, it's just slower than it should be because the client cant grasp the concept of optimizing images. However, the admin system in almost unusable. Especially in the product attributes where I had to increase the PHP timeout to 3 minutes just to get the page to load..

Windows 2003 Std Edition.

MySQL 4.01.

1.7ghz CPU.

512mb RAM.

PHP configured as ISAPI module.

Task manger shows typically 15-20% CPU load and there is plenty of available RAM. I have tried several tweaks to mySQL with no improvement. My client is really getting steamed now and I am at a real lose as to how to improve the performance...

Comment #10

This is exceptionally frustrating. I have read every tip and trip, mySQL indexing, you name it and the admin system is unbearably slow. I could really use any suggestions at all...

Comment #11


This question was taken from a support group/message board and re-posted here so others can learn from it.