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My first question is What is best iPage hosting service for website? Thanks for any response. My other question... Please help! I have been strugling with this for countless hours with no luck in fixing my problem, when I go to checkout with my cart, everything works great until the checkout_process.php and then it about 98% of the time will got to a server can not find page....error, no other errors are shown. Then every once in a while it will work fine and show the sucess.php screen. I really have no other ideas of how to fix this, and with out this fixed, my store is basically closed, please help me..

Doug.

Http://www.prospectorstore.com.

It seems to be having trouble either updating something, or sending emails or something, but the email go out fine...I am stumped. Please Help.....

Comments (197)

Good question... I dunno what is the answer to your question. I'll do some research in Google and get back to you if I discover an decent answer. You should email the people at iPage as they probably could give you an answer..

Comment #1

Thanks Wayne, but that code is already in the main catalog directory where the checkout_process.php is. Should I add a second set of the same code?.

Doug..

Comment #2

That is in the .htaccess file within the main catalog directory..

Doug..

Comment #3

When I try to process credit cards it give me this message, I think it might have something to do with permissions? Seems like it is having trouble updating something....

Error message that was email to me by authorize.net:.

Your script timed out while we were trying to post transaction results to.

It..

Transaction ID: 0.

Transaction Result: This transaction has been approved..

The following message was displayed to the customer:.

An error occurred while trying to report.

This transaction to the Merchant. An e-mail has been sent to the merchant.

Informing them of the error. The following is the result of the attempt to.

Charge your credit card..

This transaction has been approved..

It is advisable for you to contact the merchant to verify that you will.

Receive the product or service..

Any ideas needed.....

Doug..

Comment #4

I think it might have something to do with the order history, because when I check on the history, it hasn't been updating, it shows there is nothing purchased, and I have a feeling it is trying update something about the history, when it crashes checkout_process.php.... Please help!!!!.

Doug..

Comment #5

Please help, my store, is basically down until I can get this fixed, any ideas are welcome. Thanks Doug..

Comment #6

This is coming from a complete ecommerce and php novice so take it with a grain of salt. On your iPage site I noticed where you said you are moving to a different server. Is it possible your permissions aren't set correctly or maybe a file is in the wrong directory?.

Derek..

Comment #7

I have check permissions and locations of files, someone told me all of my php files should be set to 644..

Does anyone know if I can reinstall the cart or upgrad it with out loosing all of my contributions I have added..

Doug..

Comment #8

Hi Doug,.

Did you ever get the problem fixed? I am in the same boat as yours..

However, I am a little bit more "luckier" than you and only run into that "page not found" problem about 5-10% of the time..

When you run into that timed-out and/or "page not found" problem, is that specific transaction listed in under the "Unsettled Transactions" log of your Authorize.net account?.

Thanks.

-Tuan..

Comment #9

Please help! I have been strugling with this for countless hours with no luck in fixing my problem, when I go to checkout with my cart, everything works great until the checkout_process.php and then it about 98% of the time will got to a server can not find page....error, no other errors are shown. Then every once in a while it will work fine and show the sucess.php screen. I really have no other ideas of how to fix this, and with out this fixed, my store is basically closed, please help me..

Doug.

Http://www.prospectorstore.com.

It seems to be having trouble either updating something, or sending emails or something, but the email go out fine...I am stumped. Please Help.....

Comment #10

Doug.

Try adding this to your .htaccess file in the same directory as your checkout_process.php..

<IfModule mod_setenvif.c>.

 <IfDefine SSL>.

   SetEnvIf User-Agent ".*MSIE.*".

            nokeepalive ssl-unclean-shutdown.

            downgrade-1.0 force-response-1.0.

 </IfDefine>.

</IfModule>.

If you do not have an .htaccess file, create one and put this code in it..

HTH.

Regards.

Wayne Wetterhahn..

Comment #11


This question was taken from a support group/message board and re-posted here so others can learn from it.