I'm stumped. I'm not so sure what is the answer to that question. I'll do some investigation and get back to you if I discover an anything. You should email the people at iPage as they probably could give you an answer..
It seems like the host must have some kind of setting thats throwing off the normal operation of the site, but if thats so, how does my other iPage site work well?..
You still have not said what is / was wrong...
Oh, sorry for not being specific Steve..
I am quite experienced with OSC and know most of the people on here are too so wanted to keep it simple..
I am specifying a file and using exactly the same method to add a product as is normal. This method works perfectly on my testing iPage site at polarhome:.
And on my second iPage site at godaddy..
However, the iPage site in question is being particularly difficult, even if I FTP the image up and it resides in the images folder (the configure files ARE corrrect), it still will not use the image for the product, and THIS is my problem..
Thanks for reading,.
Throw in your two cents everybody,.
Godaddy could have the owner of the directory or iPage site set incorrect for your logon. ask them to check ownership of the iPage site (*nix file ownership, group ownership)..
You've got my attention John, can you elaborate? why would the permissions be wrong on one godaddy a/c and not the other? (besides the obvious: murphys law or a mistake)..
Whoever setup the server may have made a mistake on it. have you tried to recreate the iPage site as a subdomain of the one which is working? course it probably will..
The way things work for a server on *nix, there must be an 'owner' of the files. each account should have their own 'owner'. then there must be a 'group' the files belong to. most hosts use 'www' as the group and whatever your logon is to the iPage site as the owner. if you have access to the shell, you could tell just by doing an ls -la and you would see what I mean by that..
Reason I know is one I am a host myself, and on top of that I am linux certified (whatever that means, doesnt get me more money)...
The group on the problem iPage site is "inetuser".
Same on the working godaddy site.
And on polarhome it's "users"..
Just for grins, what are the permissions of the root directory? (the one above the catalog and maybe also catalog)..
Permissions for root dir are the same..
No, what I mean by that, are they 755, 777, etc...
Three OSC sites..
One running on polarhome.com perfectly..
One running on Godaddy perfectly..
One running on Godaddy not so good..
The latter has consumed a lot of time..
Finally, a couple of hours ago I took the entire iPage domain down to a local folder and cleared the sql database..
I then uploaded a CLEAN, Freshly Unzipped version of the OSC iPage site currently available for download..
Ran through admin, no probs..
First thing I noticed was odd, when I looked at the catalog it gave no error messages, no "configure.php is writeable", no "catalog/images/ is unwriteable", nothing..
Then I ftp in anyway and set all the permissions correctly..
Then I go to Admin and attempt to add a new product, heres the killer and the point (finally) of this topic..
"warning:no file uploaded".
Anybody wanna throw me a bone?.
That warning, by itself, is not necessarily a problem. You would see that if you did not specify a product image when you added the product..
You haven't yet actually said what is wrong with the site...