That's a good question. I'm not sure what is the answer to that question. I'll do some research in Google and get back to you if I find an useful answer. You should email the people at iPage as they probably could answer your iPage question..
Did you try to replace your order_history_info.php with original file from new package ?
A client of mine had this problem when he changed to a new host. The solution was to turn off each (shipping and payment) module and then turn them back on again..
Then place a test order and see if it works. Obviously this will not fix the orders that are broken, but it will solve any future orders (assuming it works for you as it did for my client)..
This post has been edited by.
: 08 October 2004, 08:31..
Thanks Burt, I haven't tried that yet. I will see how that goes. I don't have any orders yet, because I am still in development phase, so nothing to worry about there yet...
I turned all the modules (payment, shipping, and order total) off and then back on, and it did not fix it. Any other suggestions anyone?..
First) make sure with phpmyadmin that the order tables are being updated correctly. second) If you just moved servers make sure that you are running decent php and mysql versions. there are strange mysql beta versions that I have seen do this. third) download your code and do a comparison to a backup copy to make sure you aren't missing anything anywhere. Do the same thing with an export of your database. Burt's suggestion does work(I have had to do it myself) but you need to exit the system then reenter it then reinstall the modules.
I have seen this on iis servers before...
Strider, thanks for your input. All of this has been checked. I am even using an unmodified version of order_history_info.php..
The tables are being updated correctly, I have not moved servers and am running several other OSC shops on the same server without a problem..
The only thing I don't know how to do is compare an export of the db. Compare it with what? And how? Can you put it in Winmerge or Beyond Compare and compare it with an export of a fresh OSC db? Is that what you mean?.
When you say exit then reenter the system, what exactly does that mean? I just uninstalled all the modules then reinstalled them. Thanks again!..
May be check your address format in COUNTRIES table. I had similar problem, but I got it fixed..
I wish I could fix this problem also. Its the only thing keeping me from opening my store. Any advice would be helpful, ive tried all the above also and nothing..
That looks a lot like what I have. I tried everything above as well, nothing works...