That's a good question. I'm not sure what is the answer. I'll do some investigation and get back to you if I bump into an good answer. You should email the people at iPage as they probably could assist you..
You must have an SQL database or your store would not work..
If you have a back up try to reinstall the database once you have added the template.
No...i have no ACCESS to the database.
As in the person I bought it from isnt telling me the database info....
And I'm trying to install a new theme without losing all my data.....
You can get in to your Admin though?.
If you can goto tools / backup. make a backup and download it.
Thats not exactly the problem.
How do I install a theme with out losing my customer data and my items?..
Heres the situation.
I tried to get a new theme for my iPage site ,www.directdvdconcepts.com.
But it apparently wipes out all my data and customers.
I have about 200 items and 100 customers created with a login.
But how do I keep this, while changing my design?.
The design is "Thin Blue with Thumbnail Generator".
Iono what that is, but my friend gave it to me and it looks good!.
But I need to know how I can install the new theme without over writing all my info..
How do I transfer data? all my customers, products and all?.
I dont have access to an SQL database.....